Establish contact → communicate to understand needs → provide solutions → reach a cooperation agreement → customer orders production → delivery → after-sales technical service and guarantee
1. Establish contact with customers to understand their situation and needs.
2. Deeply understand customer needs, and provide test implementation methods and suggestions based on our professional knowledge and experience.
3. If the needs require solution design, we will provide a suitable design solution for customer confirmation.
4. Reach a service agreement with the customer, clarify the delivery standards, ensure that both parties have sufficient time to consider the content of the agreement, avoid unclear or inadequate services, and protect customer interests.
5. After determining the solution and delivery acceptance standards, sign a contract and pay a deposit. The delivery period starts from the payment of the deposit.
6. Deliver on time, quality and quantity. The product delivery period is determined according to actual needs. The delivery period for conventional needs shall not exceed 30 days, and the delivery period for customized needs shall not exceed 60 days.
7. Continue to provide technical support and after-sales guarantee.